A Hotel POS with Maximum Flexibility
Winning and Retaining Loyal Hotel Guests
Today’s always-connected guests expect more. GoTab’s omnichannel approach delivers the seamless convenience they want while boosting your revenue potential:
- Onsite amenity ordering: Offer DoorDash-like convenience for guests to purchase onsite amenities quickly and easily.
- In-room ordering: Provide fast, efficient ordering straight from their rooms for food, drinks, and more.
- On-demand service: Deliver food and beverages to the spaces where guests congregate—lounges, pools, lobbies, or outdoor areas.
Omnichannel Versatility
How can hotels and resorts embrace an omnichannel approach when legacy systems hold them back? Retooling those systems can often feel like an impossible task. That’s why GoTab focuses on enhancing, not replacing, your existing platforms.
Our Hotel POS:
- Augments and enhances legacy systems for seamless upgrades
- Integrates with popular PMS systems to improve guest experiences
- Maintains your existing tech investments while adding modern tools
Seamless Guest Experiences
With a Hotel POS platform that enables frictionless ordering and payment, you’ll boost order volume and TRevPAR without adding new hardware to your hotel & resort
- Add QR codes to guest rooms and remote or traditionally difficult-to-serve areas like poolside, courtside, on the rooftop or even from the slopes.
- Leverage GoTab Pass RFID cards and bracelets, to run sophisticated one-tap payment with customized card limits and privileges.
- Tab sharing, splitting, payment, and always-available receipts make it easy for large parties to square up at the end of the event, drinks or a meal, saving your staff valuable steps.
Take Orders from Everywhere
GoTab’s Handheld Hotel POS delivers the functionality of a full counter POS in a smaller, faster, and more affordable package.
- 6.6-inch screen and easy-to-use design
- Doubles as a check presenter for payments and feedback
- Customize menus and workflows for spaces like poolside, patios, or room service
Manage Operations from Anywhere
GoTab’s cloud-based Hotel POS and Manager App give hotel and resort managers full control, anytime, anywhere
- Centrally manage menus, inventory, zones, and schedules
- Seamlessly oversee operations across multiple locations
- Access tools on-premise or on the go for maximum flexibility
Streamline Communication
GoTab’s hospitality management platform keeps your front-of-house and back-of-house connected
- Two-way text capabilities from the Hotel POS and KDS for direct communication with staff and guests
- Templates to create workflows for alerts when mobile orders are received or ready for pick-up
- Improved coordination ensures smoother operations and better guest experiences
Fast and Responsive Kitchen Operations
Deliver prompt, responsive service with GoTab’s integrated kitchen display system (KDS) and management tools
- Seamlessly connect front-of-house and back-of-house for efficient coordination
- Optimize workflows with best practices in process engineering and food preparation
- Maintain full manager control while empowering kitchen teams to work efficiently
Seamless Integration With Top-Tier Solutions
Real-Time Reporting, Full Transparency
GoTab's updated Product Mix is indispensable, allowing managers to search for products and options to drilldown to view most successful menu sections or dive into specific categories to compare individual item sales. Access daily sales and product mix summaries with data and reporting tools, and set up Accrual and Deposit-based accounting streams.
Increase Labor Efficiency
GoTab empowers hotels and resorts to run food and beverage services their way: high-touch, self-service, or a hybrid model. This flexibility lets venues
- Enable staff to make smart, autonomous decisions
- Optimize labor costs, averaging 25.82%—competitive with top-performing restaurants
- Achieve $83 in sales per labor hour, exceeding the industry average by over 1.5X
